Job Description
Join our dynamic hospitality team as a Front Desk Agent in the heart of San Jose! We're seeking energetic professionals to deliver exceptional guest experiences with the flexibility of daily pay. Perfect for students, gig workers, or those seeking immediate income opportunities. Enjoy modern facilities, competitive compensation, and a vibrant work environment in Silicon Valley's bustling downtown.
Responsibilities
- Check-in/check-out guests efficiently while maintaining accurate records
- Manage reservations and room assignments using property management systems
- Handle guest inquiries and resolve issues with professionalism
- Process payments and maintain secure cash handling procedures
- Coordinate with housekeeping and maintenance teams for seamless operations
- Upsell hotel services and amenities to enhance guest satisfaction
- Prepare daily reports and maintain front desk organization
Qualifications
- Previous front desk or customer service experience preferred
- Proficiency with reservation systems (e.g., Opera, Delphi)
- Exceptional communication and multitasking abilities
- Strong problem-solving skills under pressure
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and math skills
- Professional appearance and positive demeanor
- Valid California ID and right to work documentation