Job Description
Are you looking for a rewarding career in Baltimore, MD without the hassle of waiting weeks for a paycheck? Apex Professional Services is currently hiring enthusiastic Front Desk Agents to join our dynamic team. We pride ourselves on providing exceptional customer service and offer a unique Daily Pay option for our staff.
Whether you are just starting your career or looking to make a change, we provide on-the-job training and a supportive environment. No prior experience is necessary—just a great attitude and a willingness to learn!
Responsibilities
- Warmly Greet Guests: Provide a welcoming first impression for all visitors, clients, and employees.
- Manage Communications: Answer multi-line phones, screen calls, and take accurate messages.
- Front Desk Operations: Handle check-in and check-out processes, manage visitor badges, and maintain a tidy reception area.
- Customer Assistance: Direct inquiries to the appropriate departments and provide general information about our services.
- Data Entry: Update guest information and maintain accurate records in our CRM systems.
- Administrative Support: Assist with light clerical duties, mail distribution, and filing as needed.
Qualifications
- No Experience Required: We are willing to train the right candidate.
- Communication Skills: Excellent verbal and written communication abilities.
- Computer Literacy: Basic proficiency with computers and MS Office Suite (email and internet navigation).
- Professionalism: A friendly, approachable, and professional demeanor.
- Reliability: Punctuality and a strong work ethic.
- High School Diploma: High school diploma or equivalent preferred.