Job Description
Launch your hospitality career with Grand Hotel San Antonio! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences in our historic downtown location. This entry-level position offers comprehensive training and opportunities for advancement within our luxury hotel chain. Join our award-winning team where your smile and dedication create memorable stays for international travelers and business professionals alike.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage room reservations and modify bookings as requested
- Process payments and handle cash transactions accurately
- Respond to guest inquiries with exceptional customer service
- Coordinate with housekeeping and maintenance teams
- Assist with concierge services and local recommendations
- Maintain organized front desk operations and documentation
Qualifications
- High school diploma or equivalent required
- 0-2 years hospitality/customer service experience
- Proficiency in basic computer systems
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Professional appearance and positive attitude
- Valid Texas driver's license preferred