Job Description
Join our award-winning luxury hotel in downtown San Jose! We're seeking a passionate Front Desk Agent to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and a dynamic team environment. Immediate start available for qualified candidates.
Responsibilities
- Check in/out guests with efficiency and professionalism
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Maintain a clean and organized front desk area
Qualifications
- 1+ years hotel front desk experience required
- Proficiency with Opera/PMS systems
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Strong problem-solving abilities
- Flexible availability including nights/weekends
- High school diploma or equivalent