Job Description
Join our award-winning team at Sunset Inn & Suites as a Front Desk Agent! We're seeking enthusiastic individuals with a passion for hospitality to deliver exceptional guest experiences. No prior hotel experience is required – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Check in/out guests efficiently using our property management system
- Handle guest inquiries with professionalism and empathy
- Process payments and maintain accurate billing records
- Coordinate housekeeping requests and maintenance issues
- Upsell hotel amenities and local attractions
- Maintain a clean and organized front desk area
- Resolve guest concerns promptly and effectively
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (Microsoft Office)
- Positive attitude and willingness to learn
- Reliable transportation and punctuality
- Ability to stand for extended periods
- Must pass background check and drug screening