Job Description
Join our dynamic team at Grand Plaza Hotel as a Front Desk Agent and kickstart your hospitality career! No prior experience is neededâwe provide comprehensive training to ensure your success. As the first point of contact for our guests, you'll deliver exceptional service while creating memorable experiences. Enjoy a flexible part-time schedule in the heart of vibrant San Antonio, with opportunities for growth and advancement within our luxury hotel chain.
Responsibilities
- Warmly greet and assist all guests with check-in/check-out procedures
- Manage reservations and room assignments using hotel software
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and conduct
Qualifications
- No prior experience requiredâtraining provided!
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Ability to work flexible shifts including weekends
- High school diploma or equivalent