Job Description
Are you a motivated high school or college student looking for a rewarding part-time opportunity?
Columbus Professional Medical Center is seeking a friendly and organized Front Desk Agent to join our team. We are committed to providing excellent patient care and offer a supportive environment where young professionals can develop essential skills in customer service, administration, and business operations.
In this role, you will serve as the first point of contact for our patients and visitors, ensuring a welcoming and professional atmosphere. It’s a fantastic opportunity to gain real-world experience while earning a competitive wage in the heart of Columbus.
Why Join Us?
- Competitive hourly pay ($15.00 - $18.00/hr)
- Flexible scheduling for students
- On-the-job training and professional development
- Positive and collaborative work environment
Responsibilities
- Guest Relations: Greet all visitors, patients, and clients warmly upon arrival and direct them to the appropriate departments or personnel.
- Phone Operations: Answer a multi-line phone system professionally, screen calls, take accurate messages, and route inquiries efficiently.
- Administrative Support: Perform general clerical duties including data entry, filing, and maintaining organized digital and paper records.
- Front Desk Management: Manage the reception area to ensure it is clean, organized, and welcoming at all times.
- Mail & Communications: Receive, sort, and distribute incoming mail, packages, and faxes in a timely manner.
- Appointment Coordination: Assist with scheduling appointments and maintaining the daily calendar for the medical staff.
Qualifications
- Age Requirement: Must be at least 16 years old.
- Communication Skills: Excellent verbal communication skills with a friendly and approachable demeanor.
- Computer Literacy: Basic proficiency with computers and Microsoft Office Suite (Word, Outlook, Excel).
- Reliability: Proven track record of punctuality, dependability, and time management.
- Professionalism: Ability to represent the company image with integrity, courtesy, and a positive attitude.
- Student Friendly: Must be available to work a flexible schedule, including evenings and weekends.