Job Description
Are you a motivated high school or college student looking for a rewarding entry-level position? Jacksonville Family Fitness & Spa is seeking a friendly and organized Front Desk Agent to join our vibrant team. We pride ourselves on providing a supportive environment where teens can develop professional skills while enjoying a healthy work-life balance.
As the first point of contact for our members, you will play a crucial role in creating a welcoming atmosphere. We offer flexible scheduling to accommodate your class times and extracurricular activities.
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to all members and guests entering the facility.
- Front Desk Operations: Manage check-ins, manage membership sales, and process payments accurately and efficiently.
- Communication: Answer incoming phone calls, respond to emails, and relay messages to staff members promptly.
- Facility Maintenance: Maintain a clean, organized, and welcoming reception area and lobby space.
- Member Support: Assist members with questions regarding amenities, class schedules, and locker room usage.
- Administrative Tasks: Assist in updating member records and filing paperwork as needed.
Qualifications
- Age Requirement: Must be 16 years or older.
- Student Friendly: Must be able to work a flexible schedule, including evenings and weekends, that fits around school commitments.
- Communication: Excellent verbal communication skills with a friendly and approachable demeanor.
- Reliability: Punctual, dependable, and willing to learn new procedures.
- Attitude: A positive attitude and a genuine desire to help others.
- Basic Tech Skills: Comfortable using computers and POS systems (training provided).