Job Description
We are looking for a dynamic and professional Front Desk Agent to join our team immediately. If you excel in customer service and want to be part of a thriving organization in Kansas City, we want to hear from you.
As the first point of contact for our guests and clients, you will set the tone for their entire experience. We pride ourselves on our commitment to excellence and offer a supportive environment where your skills are valued.
Key Highlights:
- Competitive hourly pay ($15 - $18)
- Comprehensive health and wellness benefits
- Employee discount programs
- Flexible scheduling options
Responsibilities
- Provide exceptional front desk reception services, greeting visitors and clients with a warm and professional demeanor.
- Answer and route incoming phone calls, emails, and inquiries promptly and accurately.
- Manage check-in/check-out procedures, including verifying information and processing payments.
- Maintain the cleanliness and organization of the reception area and lobby.
- Handle and resolve customer complaints or issues with patience and diplomacy.
- Assist with administrative duties such as data entry, filing, and scheduling appointments.
- Collaborate with the operations team to ensure smooth daily workflow.
Qualifications
- High school diploma or GED is required.
- Previous experience in a front desk, reception, or administrative role is preferred.
- Strong verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Professional appearance and a positive attitude.
- Reliable attendance and punctuality are mandatory.