Job Description
Join the vibrant hospitality scene at Grand Hotel Sacramento, where we value our team members with competitive weekly pay and a supportive work environment. We're seeking a passionate Front Desk Agent to deliver exceptional guest experiences in the heart of California's capital. Enjoy the stability of full-time employment with immediate paychecks and opportunities for career growth within our luxury hotel chain.
Perks You'll Love:
- Weekly pay – no more waiting for your paycheck!
- Comprehensive benefits package (health/dental/vision)
- Employee discounts on hotel stays and dining
- Free parking and meal subsidies
- Professional development programs
Responsibilities
- Manage guest check-in/check-out procedures efficiently
- Handle reservations and room assignments using Opera PMS
- Process payments and maintain accurate billing records
- Resolve guest inquiries and complaints with professionalism
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain lobby security and guest safety protocols
Qualifications
- 1+ years hotel or customer service experience
- Proficiency in reservation systems (Opera/Fidelio)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts (nights/weekends/holidays)
- Basic math and cash handling abilities
- Valid California driver's license (if required for errands)
- High school diploma or equivalent