Job Description
Join the vibrant hospitality team at Grand Plaza Hotels, where we craft unforgettable experiences for guests across California. We're seeking dedicated professionals to fill our full-time shift-based roles in Los Angeles. Whether you're a night owl or an early bird, our flexible schedules accommodate diverse lifestyles while delivering exceptional service. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement in a dynamic environment.
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, or food & beverage operations
- Manage shift-specific duties including check-ins, room preparation, and dining services
- Maintain strict adherence to safety and cleanliness protocols
- Collaborate with team members to ensure seamless operations during peak hours
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Assist in inventory management and restocking of supplies
- Participate in training sessions to enhance service standards
Qualifications
- Minimum 1 year experience in hotel, hospitality, or customer service role
- Flexible availability to work evenings, weekends, and holidays
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Basic computer proficiency for reservation systems
- Valid California driver's license (if transportation required)
- Food Handler's or ServSafe certification (for F&B roles)
- Positive attitude and commitment to teamwork