Job Description
Join our vibrant team at Grand Plaza Hotel and kickstart your hospitality career! We’re seeking enthusiastic Guest Service Associates to deliver exceptional guest experiences. No prior experience needed—just a passion for service and a welcoming attitude. Enjoy flexible schedules, competitive pay, and training in a world-class environment. Perfect for students, career-changers, or anyone seeking part-time work in San Antonio’s thriving tourism scene. Apply today and become part of our award-winning team!
Responsibilities
- Provide warm, professional check-in/check-out services for hotel guests
- Manage reservations and address guest inquiries promptly
- Assist with luggage handling and valet services
- Collaborate with housekeeping and maintenance teams for seamless operations
- Maintain a clean, organized lobby and reception area
- Process payments and handle cash/credit transactions accurately
- Upsell hotel amenities and local attractions to enhance guest stays
Qualifications
- No experience required—full training provided
- High school diploma or equivalent (preferred)
- Strong communication and interpersonal skills
- Ability to work flexible hours, including weekends and holidays
- Basic computer literacy and comfort with reservation systems
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods and lift up to 25 lbs
- Valid Texas driver’s license (for valet duties, if assigned)