Job Description
Join our award-winning luxury hotel in downtown Phoenix as a Night Auditor. This pivotal role ensures seamless overnight operations while delivering exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in the heart of Phoenix's vibrant nightlife district. Perfect for detail-oriented professionals seeking career growth in hospitality.
Responsibilities
- Manage front desk operations during overnight hours (11 PM - 7 AM)
- Process guest check-ins/check-outs and handle payment transactions
- Balance daily accounts and generate nightly audit reports
- Respond to guest inquiries and resolve service issues promptly
- Monitor security systems and building access protocols
- Coordinate with housekeeping and maintenance teams
- Prepare morning shift handover documentation
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Proficiency in Opera or PMS property management systems
- Strong accounting and reconciliation skills
- Exceptional customer service and problem-solving abilities
- Valid Arizona driver's license and reliable transportation
- Ability to work independently with minimal supervision
- Flexibility to work weekends and holidays
- Basic knowledge of hotel safety and emergency procedures