Job Description
Join our award-winning team as a Night Hotel Associate at Milwaukee Grand Hotel! We're seeking motivated individuals with no prior experience to deliver exceptional guest service during overnight hours. Perfect for students, career changers, or night owls seeking stable employment with growth opportunities. Enjoy competitive pay, free parking, and a supportive work environment in downtown Milwaukee.
Responsibilities
- Provide 24/7 front desk operations including check-ins, check-outs, and guest assistance
- Monitor security systems and respond to emergency situations
- Perform nightly audit procedures and reconcile transactions
- Prepare guest rooms and common areas for daytime operations
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Maintain accurate logs and documentation
Qualifications
- No experience required – full training provided
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Ability to work independently and make sound decisions
- Basic computer literacy and comfort with technology
- Reliable transportation and punctuality
- Ability to stand/walk for extended periods
- Flexibility to work weekends and holidays