Job Description
Join our award-winning hospitality team at the premier Seaside Hotel & Spa in Long Beach! We're seeking energetic and customer-focused Part-Time Front Desk Agents to deliver exceptional guest experiences during flexible shifts. This role is perfect for students, career-changers, or hospitality professionals seeking work-life balance. Enjoy a dynamic environment with competitive pay, complimentary hotel discounts, and opportunities for advancement.
Why You'll Love Working Here:
- Flexible scheduling with morning, evening, and weekend shifts
- Complimentary meals during shifts
- Free parking and public transit reimbursement
- Industry-leading training programs
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Handle reservation modifications and room assignments
- Resolve guest inquiries and complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent (hospitality degree preferred)
- 1+ years customer service or front desk experience
- Proficiency with reservation systems (Opera, Fosse, etc.)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Valid California driver's license (if required for errands)