Job Description
Join a dynamic team at Pacific Heights Hospitality and kickstart your career in the heart of Seattle! We are currently seeking enthusiastic individuals for Entry Level Hotel Jobs across multiple departments. Whether you are looking for Shift Work that fits your lifestyle or a long-term career in hospitality, we offer competitive pay, comprehensive training, and a supportive environment.
As a leader in the local hospitality industry, we pride ourselves on exceptional guest experiences. We are looking for friendly, reliable team members who are ready to learn and grow with us.
Responsibilities
- Guest Services: Greet guests warmly upon arrival, check them in/out efficiently, and answer inquiries regarding hotel amenities and local attractions.
- Operational Support: Assist with housekeeping tasks, maintain cleanliness in public areas, and ensure the lobby is welcoming and organized.
- Communication: Answer incoming calls and respond to emails promptly, directing messages to the appropriate departments.
- Safety & Security: Monitor security cameras and access points, ensuring the safety of guests and property at all times.
- Shift Coordination: Adhere to the assigned shift schedule, including weekends and holidays, ensuring 100% attendance and punctuality.
- Problem Solving: Handle guest complaints or issues with grace and efficiency, escalating complex matters to the Manager when necessary.
- Administrative Tasks: Process payments, manage keys, and update guest profiles in the property management system.
Qualifications
- Experience: No prior experience required! We provide full training for all entry-level positions.
- Education: High school diploma or GED is preferred.
- Skills: Strong interpersonal and communication skills are essential.
- Availability: Must be available for shift work, including evenings, weekends, and holidays.
- Attitude: A positive, customer-first mindset and the ability to work well in a fast-paced team environment.
- Reliability: Must pass a background check and drug screen.