Job Description
Join our dynamic team at Sunset Beach Resort, where hospitality meets excellence! We're seeking passionate Entry Level Hotel Associates to deliver exceptional guest experiences during flexible shifts. No prior experience required – we provide comprehensive training to launch your career in the vibrant Miami hospitality industry. Enjoy competitive pay, career advancement opportunities, and a supportive work environment.
Responsibilities
- Provide exceptional guest service at the front desk and throughout the property
- Manage check-in/check-out processes efficiently using hotel software
- Respond to guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Maintain cleanliness and organization of public areas
- Assist with event setup and guest amenities during shifts
- Follow all safety and sanitation protocols rigorously
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Strong attention to detail and organizational abilities
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and customer service mindset
- Ability to stand/walk for extended periods
- Must be 18+ years old