Job Description
Are you passionate about creating memorable guest experiences?
The Grand Plaza Wichita is currently seeking enthusiastic individuals to join our dynamic team in entry-level hotel positions. Whether you have previous experience or are looking to start your career in the hospitality industry, we offer comprehensive training and a supportive environment to help you thrive.
Join a team where your contributions are valued and where you can build a successful future in one of Kansas's premier hospitality venues.
The Grand Plaza Wichita is currently seeking enthusiastic individuals to join our dynamic team in entry-level hotel positions. Whether you have previous experience or are looking to start your career in the hospitality industry, we offer comprehensive training and a supportive environment to help you thrive.
Join a team where your contributions are valued and where you can build a successful future in one of Kansas's premier hospitality venues.
Responsibilities
- Greet guests warmly upon arrival and ensure a smooth check-in and check-out process.
- Manage room assignments and handle guest inquiries regarding amenities, local attractions, and hotel services.
- Assist in maintaining the cleanliness and organization of the lobby and common areas.
- Resolve guest complaints and issues efficiently while maintaining a positive demeanor.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
- Process payments and handle billing inquiries accurately.
Qualifications
- No prior experience required; we provide full training.
- Excellent verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift light objects (up to 25 lbs).
- Proficiency in basic computer applications and POS systems.
- A positive attitude and a strong desire to learn in a fast-paced environment.
- Availability to work flexible shifts, including weekends and holidays.