Job Description
Join the vibrant hospitality scene in Memphis as a Front Desk Agent at our downtown hotel! No experience necessary – we provide comprehensive training to launch your career. Be the first smile guests see as you check them into our historic property near Beale Street. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Guest check-in/out procedures using hotel management software
- Answering phones and managing reservation inquiries
- Processing payments and handling cash transactions
- Coordinating with housekeeping and maintenance teams
- Resolving guest concerns promptly and professionally
- Maintaining accurate records of guest requests
- Promoting hotel amenities and local attractions
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – we train!
- Basic computer literacy skills
- Excellent verbal communication abilities
- Strong customer service orientation
- Ability to multitask in a fast-paced setting
- Professional appearance and demeanor
- Must be available for weekends and holidays