Job Description
Join our award-winning team at Grand Hotel Wichita as a Front Desk Agent! We're seeking a charismatic hospitality professional to deliver exceptional guest experiences. Enjoy weekly pay, competitive benefits, and a vibrant work environment in the heart of Wichita. If you're passionate about service and thrive in dynamic settings, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and optimize room assignments
- Handle guest inquiries with professionalism and local expertise
- Process payments and maintain accurate financial records
- Coordinate housekeeping and maintenance requests
- Execute upselling for room upgrades and amenities
- Maintain a clean and organized front desk area
Qualifications
- 1+ years hotel or customer service experience
- Proficiency in Opera or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Basic mathematical accuracy for cash handling
- Flexible availability including nights/weekends
- High school diploma or equivalent required