Job Description
Join the dynamic team at Sunset Plaza Hotel as a Front Desk Agent! This entry-level position offers an exciting opportunity to launch your hospitality career in the vibrant city of El Paso, Texas. We're seeking energetic individuals who thrive in fast-paced environments and are passionate about delivering exceptional guest experiences. With competitive pay, flexible shift work options, and comprehensive training, this role is perfect for career starters looking to grow in the hospitality industry. Enjoy benefits including health insurance, paid time off, and employee discounts. Apply today and become part of our award-winning team!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and conduct
- Assist with valet services and luggage handling
- Participate in daily shift briefings and team meetings
Qualifications
- High school diploma or equivalent required
- 0-2 years customer service or hospitality experience
- Strong communication and interpersonal skills
- Proficient in basic computer applications
- Ability to work flexible shifts including nights/weekends
- Multilingual skills (English/Spanish preferred)
- Exceptional problem-solving abilities
- Valid Texas driver's license (for valet duties)