Job Description
Join our award-winning hospitality team as a Front Desk Agent and kickstart your career in the vibrant city of Tucson! No prior experience needed – we provide comprehensive training to help you excel. As the first point of contact for our guests, you'll create memorable experiences while ensuring smooth operations at our downtown location. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Warmly greet and register guests with exceptional customer service
- Manage check-in/check-out procedures efficiently using hotel software
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Operate switchboard and manage reservation systems
- Uphold safety and cleanliness standards in public areas
Qualifications
- High school diploma or equivalent required
- Outstanding communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including nights/weekends
- Attention to detail and organizational skills
- No hospitality experience necessary – training provided