Job Description
Join our award-winning Memphis hotel team as a Front Desk Agent! We're seeking friendly, energetic individuals to create memorable guest experiences in the heart of downtown Memphis. No prior experience required—comprehensive training provided. Enjoy competitive pay, benefits, and career growth opportunities in one of America's most vibrant cities.
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments
- Handle guest inquiries with exceptional customer service
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
- Resolve guest concerns promptly and effectively
Qualifications
- High school diploma or equivalent
- No experience required—training provided
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends/holidays
- Attention to detail and organizational skills
- Positive attitude and problem-solving mindset
- Must be authorized to work in the US