Job Description
Join the vibrant hospitality scene in Austin! The Austin Grand Hotel is seeking enthusiastic individuals to start their career in guest services. No experience required – we provide comprehensive training for motivated team players. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of America's most dynamic cities. Perfect for students, career changers, or anyone passionate about creating exceptional guest experiences.
Responsibilities
- Deliver warm, professional greetings and seamless check-in/check-out experiences
- Manage reservations, room assignments, and billing transactions accurately
- Respond to guest inquiries with local recommendations and hotel services
- Collaborate with housekeeping and maintenance teams to resolve issues promptly
- Maintain organized front desk operations and administrative records
- Uphold brand standards through attentive service and attention to detail
Qualifications
- No prior experience required – comprehensive training provided
- Exceptional communication and interpersonal skills
- Ability to thrive in a fast-paced, customer-focused environment
- Basic computer proficiency (training on systems included)
- High school diploma or equivalent required
- Flexible availability including evenings, weekends, and holidays
- Positive attitude with strong problem-solving aptitude