Job Description
Join our award-winning hospitality team at Grand Hotel Wichita as a Front Desk Agent! We're seeking enthusiastic individuals to create memorable guest experiences through exceptional service. No prior experience needed – we provide comprehensive training to develop your skills in guest relations, reservation systems, and problem-solving. Enjoy a supportive work environment with opportunities for career growth and competitive benefits. If you're passionate about hospitality and ready to start your career journey, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management software
- Manage reservations and room assignments with attention to detail
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through consistent service excellence
- Assist with luggage and special guest requests
Qualifications
- High school diploma or equivalent required
- No experience necessary – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Flexible availability including nights/weekends
- Valid driver's license (if airport shuttle required)