Job Description
Join our award-winning downtown Minneapolis hotel and become the face of luxury hospitality! We're seeking energetic Front Desk Agents with daily pay options to deliver exceptional guest experiences. Enjoy competitive hourly rates, flexible scheduling, and immediate access to your earnings through our daily payroll system. Work in a dynamic environment where your contributions are valued and rewarded daily.
Why Apply?
• Daily pay option available
• Competitive hourly wages + tips
• Free parking and meal discounts
• Career advancement opportunities
• Vibrant downtown Minneapolis location
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Process payments and manage cash handling with precision
- Resolve guest inquiries and complaints promptly with exceptional service
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain detailed logs of guest communications and incidents
- Promote hotel services and amenities to enhance guest experiences
- Ensure lobby area remains pristine and welcoming at all times
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Proficient with reservation software (Opera, etc.)
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Strong attention to detail and organizational abilities
- Flexible availability including weekends and holidays
- Basic knowledge of Minneapolis attractions and transportation