Job Description
Join our award-winning team at the heart of Portland's vibrant hospitality scene! We're seeking energetic Front Desk Agents who thrive in fast-paced environments and value daily pay flexibility. As the first point of contact for our international guests, you'll deliver exceptional service while managing check-ins, reservations, and local recommendations. Enjoy competitive hourly rates, flexible scheduling, and daily paycheck processing through our secure payroll system. Perfect for students, career-changers, or those seeking supplemental income with instant financial rewards.
Responsibilities
- Efficiently manage guest check-ins/checkouts using property management systems
- Process payments and maintain accurate financial records
- Coordinate housekeeping/maintenance requests for guest satisfaction
- Provide personalized Portland dining/activity recommendations
- Handle emergency situations with calm professionalism
- Upsell premium room packages and amenities
- Maintain organized front desk documentation
Qualifications
- Minimum 6 months customer service or hospitality experience
- Proficient with reservation software (e.g., Opera, Cloudbeds)
- Exceptional communication and conflict resolution skills
- Flexible availability including weekends/holidays
- Basic math and cash handling accuracy
- Valid Oregon driver's license (for local errands)
- Ability to stand for extended periods