Job Description
Join our dynamic team as a Front Desk Agent where your hard work is rewarded daily! Coastal Hospitality Group is seeking energetic professionals to deliver exceptional guest experiences at our premier Virginia Beach location. Enjoy the flexibility of shift work while earning daily pay – no more waiting for bi-weekly checks! We offer competitive compensation, comprehensive training, and a supportive work environment where your contributions are valued immediately.
As the first point of contact for our guests, you'll embody our commitment to excellence and create memorable stays. This role is perfect for individuals who thrive in fast-paced settings and appreciate the unique benefits of daily compensation.
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and room assignments using our property management system
- Process payments and handle cash transactions accurately
- Resolve guest inquiries and concerns with professionalism
- Maintain a clean and organized front desk area
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest satisfaction
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Ability to work flexible shifts including nights, weekends, and holidays
- Attention to detail and problem-solving abilities
- Positive attitude and professional appearance