Job Description
Join our award-winning downtown Sacramento hotel and become the face of exceptional guest experiences! We're seeking dynamic Front Desk Agents with daily pay options to deliver 5-star service in California's capital city. Enjoy flexible scheduling, competitive hourly rates, and immediate compensation through our daily pay program. As a key member of our hospitality team, you'll create memorable stays for business and leisure travelers while advancing your career in the heart of California's tourism hub.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve service issues with professionalism
- Process payments and manage billing transactions accurately
- Coordinate with housekeeping and maintenance teams for guest requests
- Operate switchboard and manage reservation systems
- Uphold brand standards through attentive guest interactions
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- 1+ years hotel front desk or customer service experience
- Proficiency in PMS systems (Opera, Fidelio, etc.)
- Exceptional communication and conflict resolution skills
- Flexible availability including nights, weekends, and holidays
- Basic math and cash handling abilities
- Valid California driver's license preferred
- Ability to stand for extended periods