Job Description
Join our award-winning downtown San Diego hotel and become the heart of our guest experience! We're seeking energetic Front Desk Agents ready for immediate start with daily pay opportunities. Enjoy stunning harbor views, competitive compensation, and a vibrant team culture in America's Finest City. Perfect for hospitality professionals seeking flexible schedules and rapid earnings.
Why You'll Love Working With Us: Daily pay option, complimentary meals during shifts, hotel discounts worldwide, and career advancement into management roles. Our commitment to employee well-being includes health benefits and quarterly team-building events.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations, room assignments, and billing inquiries
- Handle guest complaints with professionalism and urgency
- Coordinate with housekeeping and maintenance departments
- Process payments and maintain accurate financial records
- Utilize PMS systems (Opera, Cloudbeds) efficiently
- Upsell hotel amenities and services
Qualifications
- Minimum 1 year hotel front desk experience required
- Proficiency in reservation systems and billing software
- Strong problem-solving and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic knowledge of San Diego attractions and transportation
- Valid California driver's license (for airport shuttle duties)
- High school diploma or equivalent