Job Description
Are you a people person looking to kickstart your career in the vibrant heart of New York City?
Apex Hospitality Solutions is currently seeking a dynamic Front Desk Agent to join our growing team. This is an excellent opportunity for entry-level candidates looking to gain valuable experience in the hospitality industry while enjoying the flexibility of shift work.
Why Join Our Team?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- No Experience? No Problem: We provide comprehensive training to get you up to speed.
- Flexible Scheduling: Choose shifts that fit your lifestyle, including evenings and weekends.
- Growth Opportunities: Clear pathways for career advancement within the hospitality sector.
We are looking for a reliable, professional, and friendly individual who thrives in a fast-paced environment.
Responsibilities
- Welcoming guests with a warm and professional demeanor upon arrival.
- Managing check-in and check-out procedures efficiently using hotel management software.
- Answering and directing phone calls, emails, and inquiries in a timely manner.
- Assisting guests with directions, local recommendations, and concierge services.
- Resolving guest complaints and ensuring high levels of customer satisfaction.
- Securing the facility and monitoring access points during shifts.
- Assisting with general office duties and maintaining the cleanliness of the reception area.
Qualifications
- High school diploma or equivalent required.
- Excellent verbal communication and interpersonal skills.
- Basic computer proficiency and typing skills.
- Ability to stand for long periods and lift light objects.
- Professional appearance and grooming standards.
- Must be available for flexible shifts, including weekends and holidays.
- Strong problem-solving abilities and a positive attitude.