Job Description
Join our dynamic hospitality team as a Front Desk Agent and experience the excitement of New Orleans with daily pay flexibility! We're seeking customer-focused professionals to manage guest check-ins, handle inquiries, and ensure exceptional service in a fast-paced environment. Enjoy competitive hourly rates with daily pay options through our partnership with Payactiv. This full-time shift-based position offers growth opportunities in the heart of Louisiana's tourism capital.
Why Apply?
- Access your earnings daily – no more waiting for payday!
- Comprehensive training and career advancement paths
- Health benefits and paid time off
- Discounted hotel stays nationwide
Responsibilities
- Process guest check-ins/checkouts efficiently using hotel management systems
- Handle reservations, modifications, and payment transactions
- Respond to guest inquiries with prompt, courteous service
- Coordinate with housekeeping and maintenance departments
- Resolve guest complaints with professionalism and diplomacy
- Maintain accurate records of guest activities and billing
- Execute emergency procedures as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling abilities
- Valid driver's license preferred
- Must pass background check and drug screening