Job Description
Join our award-winning hotel team in the heart of Manhattan as a Front Desk Agent! We're seeking passionate individuals to create exceptional guest experiencesâno prior experience required. Full training provided for motivated team players ready to start their hospitality career in NYC. Enjoy competitive pay, benefits, and opportunities for growth in a dynamic environment.
Responsibilities
- Warmly greet and register guests with exceptional customer service
- Manage reservations, check-ins/check-outs, and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Operate PMS systems and maintain lobby cleanliness
- Assist with concierge services and local recommendations
Qualifications
- No experience requiredâtraining provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced setting
- Problem-solving mindset with attention to detail
- Flexible availability including weekends/holidays