Job Description
Join our award-winning downtown San Antonio hotel as a Front Desk Agent and be the first face of luxury hospitality! We're seeking a dynamic professional to deliver exceptional guest experiences in one of Texas' most vibrant cities. Enjoy competitive pay, flexible scheduling, and rapid career advancement in a supportive environment. Immediate positions available – start your journey in hospitality excellence today!
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Handle reservation inquiries and optimize room occupancy rates
- Resolve guest concerns promptly and exceed service expectations
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Utilize property management systems (e.g., Opera) with proficiency
Qualifications
- 1+ years hotel front desk or customer service experience
- Exceptional communication and conflict resolution skills
- Proficiency with reservation software and MS Office suite
- Ability to work flexible shifts including nights/weekends
- Valid Texas driver's license (for shuttle services)
- Basic knowledge of San Antonio attractions and transportation
- Spanish fluency strongly preferred