Job Description
Join our award-winning hospitality team at Grand Hospitality Oklahoma as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences in the heart of Oklahoma City. This immediate hire opportunity offers competitive pay, comprehensive benefits, and career growth in a dynamic environment. If you're passionate about service excellence and thrive in fast-paced settings, apply today to start your journey with us!
Responsibilities
- Manage check-in/check-out processes with precision and efficiency
- Handle guest inquiries and resolve concerns promptly
- Coordinate room assignments and manage reservations
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Utilize property management systems (e.g., Opera) effectively
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Proficiency with reservation software and MS Office
- Ability to multitask in high-pressure situations
- Valid Oklahoma driver's license (if required for errands)
- Flexible availability including nights/weekends/holidays
- Basic knowledge of local attractions and services