Job Description
Join our award-winning team at Grand Tampa Bay Hotel and kickstart your hospitality career! We're seeking energetic entry-level professionals to deliver exceptional guest experiences in the heart of downtown Tampa. Enjoy competitive pay, comprehensive training, and opportunities for advancement in a luxury environment. Perfect for recent graduates and career changers passionate about service excellence.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards in all guest interactions
- Resolve service issues promptly and maintain guest satisfaction
Qualifications
- High school diploma or equivalent required
- 0-2 years hospitality or customer service experience
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Flexible availability including weekends and holidays
- Ability to stand for extended periods and lift up to 25 lbs
- Valid Florida driver's license (if required for errands)