Job Description
Join our dynamic team as a Front Desk Agent at Grand Hospitality Group in Philadelphia! We're seeking energetic professionals to deliver exceptional guest experiences in a fast-paced environment. This immediate hire position offers competitive pay, flexible shift schedules, and opportunities for growth. If you thrive in hospitality and excel at multitasking, apply today to start your career with us!
Responsibilities
- Check in/out guests efficiently while maintaining accurate records
- Manage reservations and room assignments using PMS software
- Address guest inquiries and resolve issues promptly
- Process payments and handle cash transactions securely
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience preferred
- Proficiency with hotel management systems (e.g., Opera, Fidelio)
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling aptitude