Job Description
Join our award-winning team at Coastal View Resorts as a Front Desk Agent and become the first point of contact for our guests in beautiful San Diego! We're seeking energetic, customer-focused individuals to deliver exceptional hospitality experiences. No prior experience required—comprehensive training provided. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment in California's premier coastal city.
Why Join Us?
• Competitive hourly wages with growth opportunities
• Health, dental, and vision benefits
• Employee discounts on resort amenities
• Positive, supportive team culture
Responsibilities
- Warmly welcome and assist all guests with check-in/check-out procedures
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests and resolve service issues promptly
- Operate property management systems and maintain accurate records
- Coordinate with housekeeping and maintenance departments
- Process payments and manage cash drawer with precision
- Uphold resort standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Exceptional customer service and communication skills
- Proficient in basic computer operations
- Strong attention to detail and organizational abilities
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and problem-solving mindset
- No experience required—training provided