Job Description
Join the vibrant hospitality industry at Grand Horizon Hotel in downtown Austin! We're seeking enthusiastic Front Desk Agents to create memorable guest experiences. No prior hotel experience is required—we provide comprehensive training for career-minded individuals who thrive in fast-paced environments. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of Texas' most dynamic cities. Your journey in hospitality starts here!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and key distribution
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Outstanding communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a high-pressure environment
- Positive attitude with genuine hospitality passion
- Flexible availability including weekends and holidays
- No experience required—training provided!