Job Description
Launch your hospitality career with our immediate hire Front Desk Agent position! No experience required – we provide comprehensive training. Join our award-winning team at the heart of Columbus' vibrant downtown scene and become the welcoming face of our premium hotel. Enjoy competitive pay, flexible scheduling, and opportunities for rapid advancement. Perfect for career changers, recent graduates, and service-oriented individuals ready to shine.
Responsibilities
- Seamlessly check-in/check-out guests using our state-of-the-art PMS system
- Manage reservations and optimize room assignments for maximum occupancy
- Handle guest inquiries with professionalism and local expertise
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies for room upgrades and amenities
- Maintain pristine front desk appearance and security protocols
Qualifications
- High school diploma or equivalent (GED accepted)
- Exceptional communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude with strong problem-solving abilities
- Ability to work flexible shifts including weekends/holidays
- Detail-oriented with strong organizational skills
- No hospitality experience required – training provided