Job Description
Launch your hospitality career with Atlanta's premier hotel! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training and career growth opportunities. Join our dynamic team where your customer service passion shines!
What We Offer:
- Competitive hourly rate with benefits package
- Free parking and employee discounts
- Clear advancement path to supervisory roles
- Positive, supportive work environment
Responsibilities
- Warmly greet and assist guests with check-in/check-out procedures
- Manage reservations and room assignments efficiently
- Handle guest inquiries with professionalism and empathy
- Process payments and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Resolve guest concerns promptly and effectively
Qualifications
- High school diploma or equivalent required
- Outstanding communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (MS Office, reservation systems)
- Positive attitude and willingness to learn
- Ability to multitask in fast-paced environments
- Reliability and punctuality