Job Description
Join our dynamic hospitality team at Grand Plaza Hotel as a Front Desk Agent! No experience required—we provide comprehensive training. Enjoy flexible shift schedules while delivering exceptional guest experiences in the heart of Columbus. Perfect for students, career-changers, or those seeking flexible work. Competitive pay, employee benefits, and growth opportunities await!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, answer inquiries, and resolve guest concerns
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional communication
- Handle emergency situations calmly and per protocol
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability for evening/weekend shifts
- Positive attitude and problem-solving mindset
- No prior experience required—training provided