Job Description
Join our award-winning team at Grand Capital Hotel as a Front Desk Agent! We're seeking enthusiastic individuals with a passion for hospitality to create memorable guest experiences. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and career growth opportunities in the heart of Washington DC.
Responsibilities
- Check guests in/out using our property management system
- Manage reservations and room assignments
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods
- Flexibility to work evenings, weekends, and holidays