Job Description
Join our award-winning team as a Front Desk Agent and launch your hospitality career! We're seeking energetic, customer-focused individuals to be the first point of contact for our guests. No prior experience is required—just a passion for service and a willingness to learn. Enjoy competitive pay, flexible shift schedules, and comprehensive training. Apply today and become part of Omaha's premier hospitality experience!
Responsibilities
- Warmly greet and assist guests with check-in/check-out procedures
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests and resolve issues promptly
- Operate front desk systems (PMS) and communication tools
- Maintain accurate records of guest interactions and transactions
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (days, nights, weekends)
- Basic computer proficiency
- Attention to detail and organizational skills
- Professional appearance and positive attitude
- Must be able to stand for extended periods