Job Description
Join our award-winning team at Grand Hospitality Inn as a Front Desk Agent! We're seeking enthusiastic individuals with a passion for hospitality to create memorable guest experiences. No prior experience required – we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and career growth opportunities in the heart of Georgia's scenic Blue Ridge Mountains. If you're a people person with a strong work ethic, apply today!
Responsibilities
- Warmly greet and register guests with exceptional service
- Manage reservations, check-ins/check-outs, and billing procedures
- Address guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and property security
- Process payments and manage cash handling
- Upsell hotel amenities and local attractions
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Professional appearance and positive attitude
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Willingness to learn hospitality procedures
- Attention to detail and problem-solving abilities