Job Description
Join our dynamic hospitality team at Sunshine Resort & Spa as a Front Desk Agent! We're seeking enthusiastic individuals with a passion for customer service to be the first point of contact for our guests. No prior hotel experience is required – we provide comprehensive training to ensure your success. Work in the heart of Orlando's tourism hub, surrounded by excitement and opportunity. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is our priority. Apply today and start your rewarding career in hospitality!
Responsibilities
- Provide exceptional guest check-in/check-out experiences using hotel software systems
- Manage reservations, room assignments, and guest requests with precision
- Handle payment processing and maintain accurate financial records
- Address guest inquiries and resolve issues promptly to ensure satisfaction
- Collaborate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through professional appearance and communication
- Participate in daily briefings and contribute to team goals
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Proficiency with basic computer technology
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Flexibility to work evenings, weekends, and holidays
- Valid Florida driver's license (if required for local errands)
- No prior experience necessary – training provided!