Job Description
Join the Front Line of Hospitality in Kansas City!
We are looking for friendly, organized, and energetic individuals to join our team as Front Desk Agents. At Grand Central Hospitality, we believe that great service starts with a welcoming smile. Whether you are looking to start a new career or gain valuable experience in the service industry, this is the perfect opportunity for you.
Why Join Us?
- No Experience Necessary: We provide comprehensive on-the-job training.
- Growth Opportunities: Clear pathways for advancement within the company.
- Modern Work Environment: Work in a sleek, newly renovated facility.
- Competitive Pay: Earn $15-$18/hour with performance bonuses.
Take the first step towards a fulfilling career in customer service today.
Responsibilities
- Greet and welcome guests and visitors with a positive and professional demeanor.
- Answer and direct incoming phone calls and emails promptly.
- Manage the reception area to ensure it remains clean, organized, and welcoming.
- Assist with administrative tasks such as data entry, filing, and scheduling.
- Resolve customer inquiries and complaints in a courteous and efficient manner.
- Collaborate with the support team to ensure seamless operations.
Qualifications
- No prior front desk experience required; we value attitude over experience.
- Strong interpersonal and communication skills.
- Ability to work flexible hours, including weekends and holidays.
- Proficient in basic computer operations and Microsoft Office Suite.
- A reliable, punctual, and professional work ethic.