Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Horizon Hotels El Paso! We're seeking passionate individuals to create memorable guest experiencesâno prior experience required. Enjoy competitive pay, comprehensive training, and career growth opportunities in a dynamic work environment. Perfect for career changers or recent graduates!
What We Offer:
- Free meals during shifts
- Employee discounts on hotel stays
- Health benefits (full-time positions)
- Referral bonuses
- Flexible scheduling options
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
- Assist with concierge services and local recommendations
Qualifications
- No experience requiredâcomprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, POS systems)
- Ability to work flexible shifts including nights/weekends
- Customer service mindset with problem-solving aptitude
- Valid Texas driver's license (if required for errands)
- Bilingual English/Spanish preferred but not mandatory