Job Description
Join our award-winning hospitality team at Grand Plaza Hotel! We're seeking enthusiastic Front Desk Agents to create memorable guest experiences in the heart of NYC. No prior experience is required – we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, flexible shift work, and opportunities for advancement in one of the world's most vibrant cities.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Respond to guest inquiries with exceptional customer service
- Process payments and handle cash transactions securely
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
- Assist with valet services and guest transportation
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (day/evening/weekends)
- Basic computer literacy and typing proficiency
- Professional appearance and positive attitude
- Problem-solving abilities and attention to detail
- Team player with collaborative mindset
- Willingness to learn hotel operations systems