Job Description
Join our award-winning team at Grand Harbor Hotel & Suites, where exceptional hospitality meets Baltimore's vibrant waterfront. We're urgently seeking passionate individuals to fill immediate full-time positions in our bustling downtown location. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic hotel environment. Perfect for hospitality professionals ready to make an impact!
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Manage room inventory and coordinate housekeeping operations
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Collaborate with cross-departmental teams for seamless operations
- Uphold brand standards for cleanliness and safety protocols
- Assist with event setup and special guest requests
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency with reservation systems
- Valid Maryland Food Handler's Certificate (or willingness to obtain)
- Attention to detail and problem-solving abilities
- Ability to lift 25 pounds and stand for extended periods